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LINK 2 SERVICE

Linkology knows that real service is about more that maintaining equipment; it's about maintaining the relationship, too. That's why we make sure you get what you need, when you need it. We're on call every day, every minute to support the products and the systems we sell. Linkology is concerned about your business, your satisfaction and your success.

Strategic Partnership (Platinum)

Our Strategic Partner Relationship will transfer the risk of your system for equipment and labor to us. So you can spend more time managing your business, while we maintain the systems.

  • Control budget
  • System is optimized in its function for equipment life
  • We purchase and inventory repair parts for your facility

Tactical Partnership (Gold)

Not as in-depth as the Strategic Partner Relationship, this arrangement provides expert support for malfunctions associated with any covered system.

  • Provides all labor necessary for upkeep and repair of covered systems
  • Includes scheduled preventive maintenance
  • Uses predictive modeling to anticipate repairs and provide labor under monthly fee

Check Our Credentials

Linkology service technicians are IT-based specialists who are certified in Microsoft, Honeywell, EST, SkiData, Lenel, GE, Commend, Eval, Tagmaster and others. We also have qualified staff to provide support in IT, MSCE security, MSCE SQL database, AutoCAD, Civil and Traffic Engineering and more. Every person at Linkology is focused on maintaining systems and relationships.

Monitoring & Remote Access

Linkology uses the most advanced communication technologies available to provide around the clock monitoring for our alarms and systems. Our central station service offers a high level of redundancy and is engineered to meet or exceed all industry requirements, including the stringent physical and operational standards required for Underwriters Laboratories (UL) and Factory Mutual (FM) approval. Our remote access and monitoring systems alerts us to system issues oftentimes before our clients are even aware.

Service Hours

The Linkology office is staffed with support personnel and engineers during regular business hours: Monday through Friday, 7:30 a.m. to 4:30 p.m. EST. We pride ourselves in our 2 hour emergency response time, 24/7.